Understanding the Power of Consumer Communities
Consumer communities have been around a while in market research, but saying that, there are plenty of professionals who don’t fully understand the power they contain when used well.
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Customer experience (CX) has moved far beyond a buzzword or a set of performance metrics. Today, it ...
Consumer communities have been around a while in market research, but saying that, there are plenty of professionals who don’t fully understand the power they contain when used well.
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