How do we, as researchers, drive business action? There is a constant stream of new data collection techniques, technologies and models of working. But we’re still stuck in the same loop when it comes to converting our work into business decisions.
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Posted by Christopher Martin on 06 April
To showcase the power of creative, dynamic reporting - we placed art throughout London & New York that sparked conversations and engaged residents in debate about their cities' identities.
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Posted by Emily James on 03 April
Customer experience is a continuously evolving entity, so the current CX trends will fade out in a couple of years, evolving into newer versions that fit with the customer needs of the time. So here are ten emerging trends that will shape the customer experience in the next few years.
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Tags: Insight Innovation Customer Experience Business Strategy
Posted by Paul Hudson on 01 April
When moving research online, like-for-like replacements are not always the best solution. Especially for qual, it's worth considering which online options are best suited to each project and need.
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Posted by Christopher Martin on 30 March
On March 27th, the UN issued an open call to creatives for content and campaigns that will help spread vital information about COVID-19. In response, the FlexMR insights marketing team are donating a working day to the cause and encouraging other creatives in the research sector to do the same.
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