9 MIN READ

Workshops and Beacons: A Guide to Building Customer Salience Capacity

Ed Hill

Actionable Takeaways from the 2026 Customer Salien...

On 6 October, FlexMR gathered 100 insight and marketing leaders at RSA House in London to explore ho...

8 MIN READ

Caitlin King

    Workshops and Beacons: A Guide to Building Customer ...

    Most organisations are not short of data, insight or decks.Their biggest challenge is not whether customer understanding exists since most teams have access to more customer insight than ever before. ...

    9 MIN READ

    Ed Hill

    Closeness That Travels: How Technology Can Strengthe...

    What is technology actually doing to customer closeness? Depending on who you ask, it’s either bringing organisations closer to customer than ever before – or quietly pushing them further away behind ...

    6 MIN READ

    Ed Hill