8 MIN READ

Re-Writing Accessibility in Market Research

Nikki Foster

Customer Closeness: Building a Customer-Centric Co...

In a world awash with data, dashboards and quarterly trackers, it is surprisingly easy to forget tha...

7 MIN READ

Danielle Wilkinson

    Re-Writing Accessibility in Market Research

    Accessibility is a crucial, yet continuously overlooked, aspect of market research that insight experts need to re-introduce into the market research design stage. Having previously worked in historic...

    8 MIN READ

    Nikki Foster

    Is Your Sample Ample? Common Issues and How To Avoid...

    Good sampling doesn’t guarantee success, but a poor sample will guarantee failure.

    7 MIN READ

    Russell Elliot

    What Do UK Consumers Think About Market Research?

    When I sat down to plan this blog, I immediately thought: what aspect of market research do I not think about enough?

    17 MIN READ

    Gareth Bowden

    An Introduction to Customer Salience

    There’s no doubt that business decision-making is broken. Insight experts have faced the same challenge since the inception of the industry: how do we permeate insights into the decision-making proces...

    5 MIN READ

    Sophie Grieve-Williams

    How to Make your Research Report Dull and Predictabl...

    As researchers and other market research professionals, we regularly voice how exciting and compelling insights can be to anyone who will listen. We attend conferences and industry events where we spe...

    7 MIN READ

    Josie Sanderson

    Ad Testing Survey Template and Questions

    Advertising has been an integral part of business strategy for centuries. From the earliest newspaper ads to today's digital campaigns, companies have relied on advertising to connect with their targe...

    9 MIN READ

    Chris Martin

    Retail Journey Evaluation Survey Template and Questi...

    In the ever-evolving landscape of retail, understanding customer experiences has become a pivotal factor in achieving success. Retail journey evaluation surveys have emerged as a potent tool for busin...

    9 MIN READ

    Chris Martin

    Net Promoter Score (NPS) Template and Questions

    In the modern market-oriented organisation, understanding customer sentiment and loyalty has become a cornerstone of success. One of the most prominent tools that emerged to measure this aspect is the...

    8 MIN READ

    Chris Martin

    Employee Exit Survey Template and Questions

    An employee exit survey is used to gather feedback and insights from departing employees about their experiences, reasons for leaving, and suggestions for improvement. It serves as a valuable source o...

    7 MIN READ

    Chris Martin

    Customer Service Feedback Survey Template

    A customer service feedback survey is a structured research tool used to gather valuable insights, opinions, and experiences from customers regarding the quality of a service touchpoint. These surveys...

    9 MIN READ

    Chris Martin