17 MIN READ

What Do UK Consumers Think About Market Research?

Gareth Bowden

Lifting the Lid on Consumer Duty in 2025

Consumer Duty is perhaps the single largest challenge for financial service research and insight tea...

7 MIN READ

Charlotte Duff

    What Do UK Consumers Think About Market Research?

    When I sat down to plan this blog, I immediately thought: what aspect of market research do I not think about enough?

    17 MIN READ

    Gareth Bowden

    An Introduction to Customer Salience

    There’s no doubt that business decision-making is broken. Insight experts have faced the same challenge since the inception of the industry: how do we permeate insights into the decision-making proces...

    5 MIN READ

    Sophie Grieve-Williams

    How to Make your Research Report Dull and Predictabl...

    As researchers and other market research professionals, we regularly voice how exciting and compelling insights can be to anyone who will listen. We attend conferences and industry events where we spe...

    7 MIN READ

    Josie Sanderson

    Ad Testing Survey Template and Questions

    Advertising has been an integral part of business strategy for centuries. From the earliest newspaper ads to today's digital campaigns, companies have relied on advertising to connect with their targe...

    9 MIN READ

    Chris Martin

    Retail Journey Evaluation Survey Template and Questi...

    In the ever-evolving landscape of retail, understanding customer experiences has become a pivotal factor in achieving success. Retail journey evaluation surveys have emerged as a potent tool for busin...

    9 MIN READ

    Chris Martin

    Net Promoter Score (NPS) Template and Questions

    In the modern market-oriented organisation, understanding customer sentiment and loyalty has become a cornerstone of success. One of the most prominent tools that emerged to measure this aspect is the...

    8 MIN READ

    Chris Martin

    Employee Exit Survey Template and Questions

    An employee exit survey is used to gather feedback and insights from departing employees about their experiences, reasons for leaving, and suggestions for improvement. It serves as a valuable source o...

    7 MIN READ

    Chris Martin

    Customer Service Feedback Survey Template

    A customer service feedback survey is a structured research tool used to gather valuable insights, opinions, and experiences from customers regarding the quality of a service touchpoint. These surveys...

    9 MIN READ

    Chris Martin

    Choosing the Right Research Partner (and Why Data Se...

    We make decisions each and every day. Some small and fairly inconsequential. Others, may be large decisions that have the capacity to facilitate great change. For some of us, these decisions form a bi...

    8 MIN READ

    Jess Arnold

    Market Research Recruitment Screener Survey Template

    A market research recruitment screener is a questionnaire used to identify and select potential participants for a market research study, panel or community. A screener is typically a set of questions...

    7 MIN READ

    Chris Martin