7 MIN READ

The Difference Between Implicit vs. Explicit Testing

Emily James

How to Build Customer Centricity in 2026

Customer centricity sounds straightforward: put your customers at the heart of every decision. But a...

20 MIN READ

Paul Hudson

    The Difference Between Implicit vs. Explicit Testing

    Market research is an interesting field, with many different research methods from the more traditional surveys, focus groups, and dairy research, to the more innovative VR/AR immersive research, eye-...

    7 MIN READ

    Emily James

    The Speed of Insight: How to Accelerate the Decision...

    There’s no doubt about it - on a daily basis we are faced with decisions, no matter how small they may be. And I’m not just talking about which biscuits to choose from at the supermarket, I’m talking ...

    6 MIN READ

    Laura Butterworth

    Infographic: The Science of Storytelling

    Imagine you’re reading your favourite book, or watching your favourite film. That story you’re so in love with has been crafted with a purpose in mind - whether that’s to entertain, to educate, to rag...

    5 MIN READ

    Sophie Grieve-Williams

    What Researchers Need to Know about Behavioural Scie...

    If you discussed behavioural science with a market researcher ten years ago, chances are that they would have viewed the concept as a purely academic pursuit, or even know of it as something marketers...

    8 MIN READ

    Emily James

    Our Contributions to the UN Global Call to Creatives...

    One week ago, on March 31st, the FlexMR insights marketing team took a break from our day-to-day. Instead, we donated our time to the United Nations and World Heath Organisation’s global call to creat...

    8 MIN READ

    Chris Martin

    5 Technologies Transforming Market Research in 2020

    Market research practices are remarkably simple when boiled down to their essence: take a market, ask it questions about products and services, and react to their demands. This is, of course, an over-...

    9 MIN READ

    Russell Elliot

    Paul Hudson on Engaging Cities with Insight (& W...

    How do we, as researchers, drive business action? That’s the question that dominates significant potion of my working life. After all, there is a constant stream of new data collection techniques, new...

    8 MIN READ

    Paul Hudson

    Engaging New York & London with Impactful Insigh...

    Last year, we embarked on a new journey. One that tied together conversations we’d had with clients, products and services our team had developed, and am ambitious aim. That journey was our Insight as...

    7 MIN READ

    Chris Martin

    10 Emerging Customer Experience Trends

    Customer experience is a continuously evolving entity, with trends fading in and out in yearly cycles influenced by the changes in technology, industry, and innovation. The current trends will fade ou...

    7 MIN READ

    Emily James

    Is All Online Research Created Equal?

    In these challenging times, we are all doing things differently; whether that is working from home for the first time or trying to replace traditional face-to-face research with different methods. Giv...

    6 MIN READ

    Paul Hudson