9 MIN READ

Designing Conversational Surveys and AI-Powered Follow-Ups

Nana Akwah

Participatory Approaches to Customer Closeness: Ex...

Most research still treats customers the way it did twenty years ago: as people we study, not people...

6 MIN READ

Dr Katharine Johnson

    Designing Conversational Surveys and AI-Powered Foll...

    Off the heels of embedded surveys, a feature we introduced earlier this year, our development team was tasked with re-imagining how surveys could be presented. The goal? To create a “conversational st...

    9 MIN READ

    Nana Akwah