8 MIN READ

Why Customer-Led Transformation is More Than Just a Buzzword

Muneera Belim

Why Customer Experience is the Growth Engine for M...

Customer experience (CX) has moved far beyond a buzzword or a set of performance metrics. Today, it ...

12 MIN READ

Charlotte Duff

    Why Customer-Led Transformation is More Than Just a ...

    In the world of research and insight, we have heard our fair share of trends and terminology, but one that is here to stay is ‘customer-led transformation’. When hearing terms like this it is understa...

    8 MIN READ

    Muneera Belim

    How Delivery Platforms Reshaped the Restaurant Indus...

    Have you noticed how ordering food today feels like a whole new experience compared to a few years back? The restaurant and food delivery industry has been on quite a journey, and it’s amazing to see ...

    8 MIN READ

    Muneera Belim