8 MIN READ

Building the Perfect Qualitative Research Sample

Emily James

Lifting the Lid on Consumer Duty in 2025

Consumer Duty is perhaps the single largest challenge for financial service research and insight tea...

7 MIN READ

Charlotte Duff

    Building the Perfect Qualitative Research Sample

    What is market research without research respondents? A lot of questions without well-founded answers.

    8 MIN READ

    Emily James

    Using the Meaningful x Actionable Grid to Evaluate Y...

    How do you evaluate whether your research is successful? It’s an innocuous question, but one that is surprisingly difficult to answer. Not because we, as researchers, can’t intuit whether our data and...

    11 MIN READ

    Chris Martin

    Best Practices for Semi-Structured Qualitative Inter...

    Qualitative interviews are a staple of good market research. They allow insight experts to gather deep, detailed data on any topic imaginable, whether on their own or as part of a larger research desi...

    8 MIN READ

    Emily James

    How to Measure Brand Awareness: The Complete Guide

    Brand awareness has divided marketers for a long time. For some, it’s a vanity metric that has little bearing on revenue. For others, it’s a crucial factor of success. Some of the greatest marketing t...

    11 MIN READ

    Chris Martin

    7 Questions to Ask Your Research Suppliers

    Finding the best suppliers and partners to work with really does make a difference to the working day. Once you have built up trust and understanding, it makes delivering on your needs a piece of cake...

    9 MIN READ

    Maria Twigge

    How To Set Your New Insight Platform Up for Success

    Setting up a new insight platform is an exciting time for both researchers and stakeholders. A well-set-up platform provides a wealth of opportunities to gather high-quality, directly actionable insig...

    8 MIN READ

    Josie Sanderson

    The 3 Step Process for Implementing Customer Feedbac...

    Customer feedback is crucial. While most articles centre on how to get quality customer feedback, the implementation of feedback is a topic that has acquired less focus, mainly because of the subjecti...

    7 MIN READ

    Emily James

    5 Easy Ways to Measure Customer Centricity

    There are a number of organisations now that either proclaim to be customer-centric, or are taking steps towards becoming a customer-centric organisation. Far from being a new fad or trend, customer-c...

    7 MIN READ

    Emily James

    Applying Semiotics to Marketing and Brand Research

    Culture plays a significant role in consumer thinking. Very often, consumers don’t just purchase products, what they pay for are success, status, or a lifestyle that they associate with the product. T...

    11 MIN READ

    Cherry Huang

    How to Translate Customer Insight into Business Acti...

    Most conversations on market research centre on how to get customer insights. Which is a pretty important topic in the industry, but what use are customer insights if the stakeholders we generate them...

    8 MIN READ

    Emily James