--- title: "Creating a Buzz: How to Make Insights Exciting" description: Insights are inherently exciting – they have the potential to completely transform any industry and allow us to truly understand consumer behaviour. But we do them an injustice by treating them the same was as data. How can we better represent insights to translate the excitement? image: https://blog.flexmr.net/hubfs/Creating%20a%20Buzz.png --- close ## Ready to level up your insights? Get ready to streamline, scale and supercharge your research. Fill out this form to request a demo of the InsightHub platform and discover the difference insights empowerment can make. A member of our team will reach out within two working days. close ## Cost effective insights that scale Quality insight doesn't need to cost the earth. Our flexible approach helps you make the most of research budgets and build an agile solution that works for you. 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[Listen Now](https://resources.flexmr.net/mrx-lab-podcast) - ### Featured Stories - [Specsavers Informs Key Marketing Decisions with InsightHub](https://resources.flexmr.net/specsavers) - [The Coventry Panel Helps Maintain Award Winning CX](https://resources.flexmr.net/coventry-building-society) - [Isagenix Customer Community Steers New Product Launch](https://resources.flexmr.net/isa-insights) - [Curo Engage Residents with InsightHub Community](https://resources.flexmr.net/curo) - [Tech & Trends](https://blog.flexmr.net/topic/tech-trends) / - [Research Methods](https://blog.flexmr.net/topic/research-methods) / - [Strategic Thinking](https://blog.flexmr.net/topic/strategic-thinking) / 6 MIN READ ## Creating a Buzz: How to Make Insights Exciting #### Emily James # [Workshops and Beacons: A Guide to Building Custome...](https://blog.flexmr.net/workshops-beacons-customer-salience) Most organisations are not short of data, insight or decks.Their biggest challenge is not whether cu... [Read more](https://blog.flexmr.net/workshops-beacons-customer-salience) 9 MIN READ #### Ed Hill - [Events (1)](https://blog.flexmr.net/topic/events) - [Insights Empowerment (38)](https://blog.flexmr.net/topic/insights-empowerment) - [Practical Application (178)](https://blog.flexmr.net/topic/practical-application) - [Research Methods (285)](https://blog.flexmr.net/topic/research-methods) - [Strategic Thinking (232)](https://blog.flexmr.net/topic/strategic-thinking) - [Survey Templates (7)](https://blog.flexmr.net/topic/survey-templates) - [Tech & Trends (397)](https://blog.flexmr.net/topic/tech-trends) When formulated accurately and actionably, insights are inherently exciting – they have the potential to completely transform any industry and allow us to understand consumer behaviour. So why do we do them such a disservice as to present them the same way we do raw data? The terms data and insights have almost become synonymous, mainly due to the fact that they’re both seen as intangible indicators rather than tangible truths that can make a real difference to a business’ inner workings. But because they can be seen as synonymous, they’ve been presented in the same way for years now. Presenting two fundamentally different things in the same way will never gain the results needed, so treating insights like they’re synonymous with data can only lead to a feeling of repetitiveness that explains the rapidly dwindling engagement from stakeholders. | ![Tweet from FlexMR](https://www.flexmr.net/images/webpage-images/45-tweet-this-from-flexmr.png) | ***Tweet This*** | | --- | --- | | [Insights are inherently exciting. They have the power to transform entire industries, but we do them a disservice by treating them the same way as data, which is harmful to their perception. How can we rectify this?](https://ctt.ac/7b5Sb) | | So, the need to differentiate insights, making them stand out on their own as exciting, is critical to the future of all industries as well as market research. The first step on this track is to help others understand insights, their power and how to present them in a way that enhances our chance of engagement. ### Creating a Buzz through Authenticity First, we need to define authenticity; the Cambridge Dictionary defines authenticity as “the quality of being real or true” and in this case, we’re focussing on the truthful aspect of authenticity in insights. In order to make insights worthwhile paying attention to, we need to create relevant and ultimately actionable insights. Insights can either be rich and high-quality, or an inaccurate representation of the consumer mindset depending on the data collection and quality control processes used. Creating accurate insights to represent the truth of the situation or reveal a myriad of opportunities or challenges will help ground the insights in reality, thus providing an avenue of interest for stakeholders to engage with. Choosing the right research and insight generation processes to employ can be hard since each unique research project requires different things, but we have created resources that will help widen your knowledge of the methodologies and platforms available, what your research objectives should be, and understand how to engage participants so you can generate rich, accurate insights. But authenticity isn’t just about creating actionable and relevant insights; creating an authentic relationship between stakeholders and insights is another way of using authenticity to incite excitement in insights. One sure-fire way of starting this process is to involve stakeholders in the research process from start to finish, but some stakeholders might not have the time for this, so another track to take is to identify and track the tangible impacts have on your business. The connection between insights and their impacts on the business solidifies the connection between insights and the stakeholders themselves. ### Excitement in Tangibility Making insights tangible means finding ways to present insights in a way that stakeholders can connect with them on a more realistic, emotional and logical, level. We’ve written a few articles detailing psychological tips and tricks to help this happen, which all work well, but we’ve not really gone into detailing scenarios to actually apply these psychological tricks to. The first way that we can make insights tangible is to create consumer personas as a way of building up case study-like characters; these case study-like characters are going to be used as brand personas, created directly from participant data to form characters referencing the typical target audiences and customer-base of the brand itself, and work by linking any insights and opportunities to those insights to help link both consequences and benefits to the business. With storytelling becoming a bigger technique in insight engagement with each day that goes by, we are finding more ways to use stories to report insights. For example, the case study character personas could go through a myriad of different activities to help represent the insights in a more story-like way; a day-in-the-life type story is a great way of showing insights relating to the customer journey, or highlighting the digital touch-points of the customer/user experience. Puzzles and stories are two of the most engaging mediums, and insights are essentially data-based puzzle pieces, which opens up a variety of opportunities for interactive reporting techniques and workshops. Approaching insights as puzzle pieces in an interactive report or workshop means stakeholders can fit them together to make a tangible impact on the aspects of a business that need updating or altering in order to work more efficiently or steer the organisation in a different direction. ### Translating Insights into Artworks There is one more way of connecting stakeholders to inherently exciting insights, and that’s presenting them through visual means. However, I don’t mean the typical charts, data tables, and graphs stakeholders usually see in written research reports, I mean non-traditional visual insight representation. | ![Tweet from FlexMR](https://www.flexmr.net/images/webpage-images/45-tweet-this-from-flexmr.png) | ***Tweet This*** | | --- | --- | | [Stories, puzzles, and art are just three ways we can begin to translate the excitement of insights into something tangible and authentic to incite stakeholder engagement.](https://ctt.ac/fcj6p) | | We’ve taken this to the next level, by making insights stand out through art and visual storytelling in our Insights as Art campaign! Translating insights into artworks requires researchers to dip into their creativity while analysing the data, sensing common insight themes and finding artistic movements and techniques to help ingrain insights into layers for deeper meaning in the image. After more than thirty brand postcards, we’ve discovered that these insight-laden artworks are starting to prove just as effective if not more so than written reports in our quest to engage stakeholders in exciting insights. Anyone who spends time delving into the image finds new insights with each new layer, forming and evolving their interpretation based on each new insight that they uncover. #### About FlexMR We are The Insights Empowerment Company. We help research, product and marketing teams drive informed decisions with efficient, scalable & impactful insight. #### About Emily James As a professional copywriter, Emily brings our global vision to life through a broad range of industry-leading content. #### Stay up to date ## You might also like... ![Blog Featured Image Header](https://blog.flexmr.net/hubfs/Marketing_Files/Blogs/Headers/retaining_human_touch_customer_salience_cx_ai.png) ### [Retaining a Human Touch with Custom...](https://blog.flexmr.net/customer-salience-cx-ai) In recent years, companies have embraced artificial intelligence (AI) at pace, swept up in a technological momentum that promises efficiency and cost savings. However, in their rush to pursue quickly ... [Continue reading](https://blog.flexmr.net/customer-salience-cx-ai) 5 MIN READ ![Blog Featured Image Header](https://blog.flexmr.net/hubfs/Marketing_Files/Blogs/Headers/casual_conversation_iosetta_santini.png) ### [A Casual Conversation... with Ioset...](https://blog.flexmr.net/casual-conversation-iosetta-santini) Most research projects still currently end with a powerpoint report and a debrief. This has become deeply entrenched as the industry standard, and it is what stakeholders have come to expect when they... [Continue reading](https://blog.flexmr.net/casual-conversation-iosetta-santini) 4 MIN READ ![Blog Featured Image Header](https://blog.flexmr.net/hubfs/Marketing_Files/Blogs/Headers/synthetic_data_richer_market_insights.png) ### [Synthetic Data: The Key to Richer M...](https://blog.flexmr.net/synthetic-data-richer-market-insights) In the dynamic world of market research, the need for robust and accurate data is critical. Whilst the increased prevalence of generative AI has provided a range of benefits to market research process... 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