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Insight Blog

Read the latest thinking from the crossroads of marketing, insight and technology.

Posted by Louisa Thistlethwaite on 14 June
There is a significant perception gap between how consumers and businesses value data. In this article, FlexMR's Information Security Officer explores how can this gap be closed and how we can calculate the true value of information.
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Tags: Market Research Customer Experience Business Strategy

Posted by Dr Dorota Crockford on 06 June
Reciprocating participant engagement means having a two-way conversation, participants aren't just providing data, they're understanding what impact that data is having on the brand. It is a simple consideration that has a significant impact on the current and future research experiences.
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Tags: Community Panel Market Research Customer Experience

Posted by Emily James on 31 May
The average survey response rate is typically around 30%. But what is an average response rate, and what factors determine the response rate of a survey?
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Tags: Survey Panel Market Research Customer Experience

Posted by Christopher Martin on 23 May
Online market research communities (or MROCs) are closed networks of profiled, opted-in research participants who take part in structured and unstructured qualitative research tasks.
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Tags: Community Tools Community Panel Market Research Customer Experience

Posted by Annette Smith on 17 May
How can Researchers, Insight Professionals, Developers, and Marketers ensure that they are collecting and using market research data in a responsible way?
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Tags: Market Research Customer Experience Research in Society